DHL Have My Passport And Won’t Give It Back

I’m not sure what “DHL” stands for, but I think it could be “Deliveries? Haha, Lol.” Since 1969, DHL has been moving packages from Point A to point B, presumably with some success since¬†they’re the largest logistics company in the¬†world. Yet somehow they’ve managed it with a website that tells you no useful info about…

“The Most Vibrating Shop”

I was wandering aimlessly along Amsterdam’s canals, snapping a few photos of the cute bridges and the rows of patchwork houses, when I noticed a shop sign that proudly announced it was “The Most Vibrating Shop”. It was a sign full of intrigue; my curiosity was piqued. What vibrates? Phones? Electric toothbrushes? Bombs? I stopped,…

Customer Service from National Express (with a happy ending!)

Everyone has a horror story about dealing with a particular company or organisation. A severed ear in your KFC bucket, a seven-year wait for a new kidney on the NHS, too much head on your pint at your local, the list is endless. But some companies are hated more than others. Ryanair, for example, is…